Telehealth

If you test positive or think you have COVID-19, you may be able to use telehealth to access treatment options faster. COVID-19 treatment works best if you take it within a few days of feeling sick or testing positive. 

Telehealth means connecting with a doctor over the phone or through a video call. Using telehealth, a doctor can assess you and, if appropriate, give you a treatment plan that meets your needs.

If you have a health care provider, ask them if telehealth is an option for learning more about COVID-19 treatment. If you don’t have a provider or your provider doesn’t offer telehealth, you may be able to access telehealth directly. Learn more about telehealth providers that can prescribe COVID-19 treatment in Colorado.

Many commercial insurance companies provide telehealth services for their members. Contact your insurance company to learn if telehealth services are available through your plan. This could help you avoid out-of-pocket costs.

Additionally, some services listed below may accept private insurance, Medicare, and Medicaid. Be sure to read through each company’s information carefully to determine if they accept your insurance, and double-check with them when making an appointment. 

Some services may partner with a pharmacy for same-day or next-day delivery of COVID-19 treatments. Be sure to ask about out-of-pocket delivery and shipping costs, which may vary depending on location. Patients can also choose to have a prescription filled at a preferred pharmacy, as long as the pharmacy is an enrolled COVID-19 therapeutics dispenser. The provider can help you determine if your preferred pharmacy is enrolled or has inventory, or you can check the list on our website (under “pharmacies dispensing oral antivirals”).

If you have problems with any of the services listed below, email cdphe_dcphr_covidtherapeutics@state.co.us. You can also file a complaint with the Department of Regulatory Agencies if you feel that a violation of a law or regulation occurred during your visit with a provider using any of the services listed below. 

Click on the name of a telehealth service to learn more.

Note: This list of telehealth companies does not constitute an endorsement or recommendation by CDPHE. There may be other telehealth companies operating in Colorado that are not listed here.

SESAME:

Sesame provides same-day telehealth appointments with health care providers. Sesame’s providers can perform COVID-19 screenings and prescribe treatment, if appropriate. 

To access treatment, you will need a positive COVID-19 test result. You can take a rapid at-home test before your appointment, take a rapid at-home test proctored by a telehealth provider, or submit the results of a laboratory test to your telehealth provider.

Sesame is a cash pay platform that accepts credit, debit, Health Savings Account (HSA), and Health Reimbursement Account (HRA) cards for payment. Providers list their prices and availability on Sesame’s marketplace. In Colorado, visits range from $31-$42. 

You do not need insurance to use Sesame. If you do have insurance, you may submit the receipt you receive from Sesame to your insurance company, but Sesame does not submit insurance claims.

Appointments are available in English and Spanish. To make an appointment, visit Sesame’s website or call 877-947-6411.

CARE ON LOCATION:

Care On Location provides same-day telehealth appointments with health care providers. Care On Location providers can perform COVID-19 screenings and prescribe treatment, if appropriate. 

To access treatment, you will need a positive COVID-19 test result. You can take a rapid at-home test before your appointment, take a rapid at-home test proctored by a telehealth provider, or submit the results of a laboratory test to your telehealth provider.

Care On Location accepts Colorado Medicaid, most commercial insurance, Medicare Part B and United Healthcare/AARP Medical Advantage, Anthem Medicare Advantage, and Aetna Medicare Advantage plans. They do not accept Bright Health, Cigna Medicare Advantage, or Humana Medicare Advantage plans. You will need your insurance information at the time of your visit. If you have insurance through a family member, Care On Location will need their name and date of birth, too. 

You do not need insurance to use Care On Location. Visits are $69.99 if you do not have insurance. 

To make an appointment, follow these steps:

Go to www.CareOnLocation.com. 
Click GET CARE. 
Select Patient Type (New or Existing), Select Specialty (Urgent Care), Select Reason (New Patient - Telehealth or Problem).
Select an appointment time. 
Fill out the registration form. You must have a valid phone number. If you don't have an email address, put noemail@noemail.com. 
You may schedule an appointment at least one hour before an available appointment time. Same-day appointments are available Monday through Friday, 9 a.m. to 6 p.m. and Saturdays noon to 4 p.m. 

Care On Location offers interpretation services for people who speak languages other than English. If interpreting services are needed, make sure to indicate the language in the appointment registration.